Cancellation / Refund Policy

Our Cancellation and Refund Policy is simple: if you need to cancel or change an order, you may do so within 24 hours of purchase for a full refund. After 24 hours, refunds will not be issued. If there is an issue with your order, we will work with you to resolve the issue as quickly as possible. We value your business and strive to provide you with the best possible experience. 

You agree to provide Us with a valid Phone number, email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If We do so after payment has been processed, We will issue a refund to You in the 7/14 amount of the purchase price. We also may request additional information from You prior to confirming a sale and We reserve the right to place any additional restrictions on the sale of any of Our products. You agree to ensure payment for any items You may purchase from Us and You acknowledge and affirm that prices are subject to change. For the sale of physical products, We may preauthorize Your credit or debit card at the time You place the order or We may simply charge Your card upon shipment. You agree to monitor Your method of payment. Shipment costs and dates are subject to change from the costs and dates You are quoted due to unforeseen circumstances. For any questions, concerns, or disputes, You agree to contact Us in a timely manner at the following: info@dristidhwani.com.

If You have received the product and are unhappy with anything You have purchased on Our Website, You may do the following:

Contact us and ask for cancellation or Refund within 24 hours of receipt of product.

Return accepted only on physical damage of product during transit that too with proof provided by customer by necessary means. Refund will be done after receiving the product back to Dristidhwani and the arrangement to send the product back to Dristidhwani has to done by the customer himself and may be by Dristidhwani occasionally if feasible.

We will make reimbursements for returns without undue delay, and not later than:

• 30 days after the day we received back from you any goods supplied; or

• (if earlier) 30 days after the day you provide evidence that you have returned the goods; or

• if there were no goods supplied, 30 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.